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05 How we work

Start with the decision. Then choose the channel.

  1. 01

    Understand the business

    We learn what a valuable customer relationship looks like, how people choose, and where the current path breaks down.

  2. 02

    Set priorities

    We identify the search, page, campaign and measurement work most likely to address the constraint.

  3. 03

    Build and improve

    We put the plan into market, review the signals, and adjust based on what qualified prospects actually do.

  4. 04

    Explain the result

    Reporting connects the work to useful measures and states plainly what is known, what remains uncertain, and what comes next.

06 Questions

Straight answers, before you call.

The questions we hear most often from businesses considering us.

We are a Toronto search and growth agency. We connect SEO, paid search, websites and marketing strategy to the business outcome you actually want: qualified inquiries and customers, not just traffic. Engagements start with a diagnosis of where the path from search to decision is losing the right opportunities.

Businesses that depend on being found and chosen online, most often in legal, healthcare, professional services, B2B and ecommerce. Law firms are served through our specialist brand, Veritas Legal Marketing. We work best with owners and marketing leads who want a clear plan and direct access to the people doing the work.

Three things. We start with the business decision rather than the channel, so you are not sold a package you do not need. The people responsible for strategy also deliver the work. And reporting separates completed activity from results, so you always know what is working and what comes next.

It depends on the scope. Most clients work with us on a monthly retainer for ongoing search and paid media, or a fixed project fee for a website or a strategic review. After a first conversation we send a written proposal with the essential work separated from the optional work, so you can decide what to fund.

Paid search and conversion improvements can show change within weeks. Organic search usually takes three to six months to move meaningfully, longer in very competitive markets. We set expectations at the start and report against measures that matter to the business, such as qualified inquiries, rather than vanity numbers.

No. Retainers run month to month after an initial period agreed in the proposal. We would rather earn the next month than lock you in.

The next conversation

Tell us where growth is getting stuck.

Whether you need a stronger search foundation, better qualified inquiries or a clearer marketing plan, we will start by understanding the business problem.